Shipping policy
Order Processing
Orders are typically processed before shipment. Processing times exclude weekends and holidays.
Estimated shipping and delivery times are displayed at checkout and begin once your order has been shipped. Delivery times are estimates and may be affected by carrier delays or circumstances outside our control.
At this time, we are unable to accommodate requests to hold orders for future delivery dates.
Address Changes
Please ensure your shipping address is entered correctly at checkout.
If you need to update your address, contact us as soon as possible at:
While we will do our best to accommodate address changes, we cannot guarantee modifications once an order has been processed or shipped.
PO Boxes
At this time, we are unable to ship to PO boxes. Please provide a valid residential or business address at checkout.
Order Cancellations
Once an order has been processed, we are unable to cancel or modify it. Order processing may begin immediately after purchase.
Damaged or Incorrect Orders
If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery at:
Please include:
• Your order number
• Photos of the package and product, if applicable
• The best before date located on the product wrapper, if applicable
We will review the issue and work to make it right, which may include a replacement or refund where appropriate.
